Appropriate use

Connect only business information your company can authorize.

We confirm your use case and mailbox scope during assisted setup. The applicable service agreement sets the contractual requirements before activation.

Authorized users and mailboxes

Use your own approved Microsoft work account. Your company must have authority to connect the selected mailbox and grant access to participating staff. Keep membership current and protect credentials, activation codes and sessions.

Human review

Review AI categories, summaries, suggestions and drafts before relying on them. Smart Inbox has read-only Outlook access; use Outlook to send replies or change messages.

Discuss sensitive use cases first

Tell Ashby before connecting a mailbox containing regulated health records, payment-card data, children's information, classified information or export-controlled technical data. These use cases may need different controls and may be outside the initial service scope.

Protect the service and other users

Do not attempt unauthorized access, bypass company or mailbox controls, introduce malware, or disrupt the service. Report suspected security problems without including passwords, tokens or real mailbox content.

Scope or security question?

Contact seth@ashbysystems.com before connecting the mailbox.

Optional replies are coming to the pilot

The released connection is currently read-only. We are preparing replies for trial and paid users, with separate permission, review before every Send, and completed legal and release checks. Read what enabling replies will mean.