Refunds for purchases through Paddle.

Paddle purchases and refund requests

For purchases completed through Paddle, refunds are handled under Paddle's Refund Policy. To request a refund, use the support link in your receipt or visit Paddle Buyer Support.

Rights and specific remedies

Applicable mandatory rights and any specific remedies expressly agreed with Ashby remain unaffected. This page does not limit those rights or remedies.

Cancellation and refunds are separate

Cancelling future subscription renewal and requesting a refund are separate actions. A cancellation request does not by itself establish eligibility for a refund. See Paddle's policy for the terms that apply to your purchase.

For questions about Smart Inbox, contact seth@ashbysystems.com.