Trial and service terms

Know what happens before you start.

Requesting a trial starts a conversation with Ashby. It does not create an account, connect a mailbox, or charge you.

14 usable days free

We help prepare your company workspace and check the selected mailbox before the 14-day trial begins. No payment card is required for the trial.

Single User covers one person and one work or shared mailbox. Team covers up to three people and three Microsoft 365 mailboxes. Separate work accounts are supported; a shared mailbox is optional.

Choose monthly or annual billing

Pilot prices are visible before applying: Single User is $49 USD/month or $499 USD/year; Team is $99 USD/month or $999 USD/year, plus applicable tax. Checkout opens after the free trial. The full price, tax and renewal schedule are shown before payment. Annual billing is one yearly payment.

After trying the app, your administrator can choose whether to subscribe. Trial expiry does not automatically create a paid subscription or charge a card.

Payment is handled by Paddle. A subscription renews monthly or annually, according to the option selected at checkout. Cancel renewal to retain access through the period already paid for.

Company setup comes first

App service terms and the app privacy notice are being finalized. They are marked under review; this offer summary is not a complete service agreement.

We confirm the business, mailbox scope, authorized administrator and participating users. The applicable service agreement and data-handling information are provided before activation.

Submitting a website request does not accept a service agreement or guarantee activation. Any applicable taxes and final billing details are disclosed before payment.

Outlook stays under your control

Smart Inbox reads authorized Outlook mail. It does not send, forward, delete, move, archive, or mark messages as read. People review AI suggestions and send any replies through Outlook.

AI-generated categories, summaries and drafts can be wrong and need human review.

Questions, cancellation or account changes

Email seth@ashbysystems.com. Customer-specific support, refunds, data handling and other contractual terms are set out in the service agreement supplied before activation. This page explains the offer and does not replace that agreement.

Optional replies are coming to the pilot

The released connection is currently read-only. We are preparing replies for trial and paid users, with separate permission, review before every Send, and completed legal and release checks. Read what enabling replies will mean.