Trial and service terms
Requesting a trial starts a conversation with Ashby. It does not create an account, connect a mailbox, or charge you.
We help prepare your company workspace and check the selected mailbox before the 14-day trial begins. No payment card is required for the trial.
Single User covers one person and one work or shared mailbox. Team covers three people, each with one Microsoft 365 work mailbox, plus one shared mailbox.
Pilot prices are visible before applying: Single User is $29 USD/month or $290 USD/year; Team is $99 USD/month or $990 USD/year, plus applicable tax. Checkout opens after the free trial. The full price, tax and renewal schedule are shown before payment. Annual billing is one yearly payment.
After trying the app, your administrator can choose whether to subscribe. Trial expiry does not automatically create a paid subscription or charge a card.
Payment is handled by Paddle. A subscription renews monthly or annually, according to the option selected at checkout. Cancel renewal to retain access through the period already paid for.
App service terms and the app privacy notice are being finalized. They are marked under review; this offer summary is not a complete service agreement.
We confirm the business, mailbox scope, authorized administrator and participating users. The applicable service agreement and data-handling information are provided before activation.
Submitting a website request does not accept a service agreement or guarantee activation. Any applicable taxes and final billing details are disclosed before payment.
Smart Inbox reads authorized Outlook mail. Each user chooses their own access for each mailbox: read-only, read and reply, or full access. Smart Inbox sends, forwards, archives, moves, marks or deletes messages only when that user asks for it, and never deletes permanently: deleted mail goes to Outlook's Deleted Items.
AI-generated categories, summaries and drafts can be wrong and need human review. Users are responsible for what they choose to send or change.
Email seth@ashbysystems.com. Customer-specific support, refunds, data handling and other contractual terms are set out in the service agreement supplied before activation. This page explains the offer and does not replace that agreement.
New mailbox connections start read-only. Each person can choose read and reply, or full access, for a mailbox they use. Each level above read-only requires a separate Microsoft permission and disclosure. Read what each level means.